We’re pleased to say that the hosepipe ban due to start on August 5 has been called off.

The slightly cooler temperatures and recent rainfall have eased the demand for water and together with our customers’ water saving efforts means we do not need to introduce any restrictions at this time.

Dr Martin Padley, our Water Services Director, said: “We would like to thank all of our customers who have helped in recent weeks by saving water wherever they can around the home and in the garden.

“Our leakage teams are working 24 hours a day to find and repair as many leaks as possible and we have been moving water around our network. We have also been making operational interventions such as installation of new pumping stations, pumping between reservoirs, bringing ground water sources into use and prioritising maintenance to help ensure supplies have not been interrupted during the prolonged hot spell.

“Given the improved position, helped by recent rainfall, we do not want to inconvenience customers unnecessarily at this time. However, the long range forecast from the Met Office is one of relatively dry weather into the autumn, so future restrictions are still a possibility if more rain doesn’t arrive.

“In the meantime, we are continuing to step up our own response and over the coming weeks you will see our teams out and about, bringing additional water supplies on line and fixing even more leaks.  We are working closely with the Environment Agency in monitoring the water resources situation and we still urge our customers to please help us by using water wisely where they can.”

Thanks again for your support. We have lots of hints and tips on saving water and you can order free water saving gadgets too.

If you spot a leak in the road or street, https://www.unitedutilities.com/emergencies/report-a-leak/report-a-leak-form/

You can read our legal notice here https://www.unitedutilities.com/globalassets/documents/pdf/revocationtub.pdf and we have some frequently asked questions here https://www.unitedutilities.com/hosepipe-ban-frequently-asked-questions2/.