Our Performance

We are committed to being open and transparent about how we perform, how we use our resources and the difference we make for our tenants and communities.

This section brings together key information about our performance, finances, value for money and what our tenants tell us about their experience.

You can explore:

Annual Report
Our Annual Report provides an overview of our performance and achievements over the year, including our work with tenants and communities.

Financial Information
Find out more about our financial performance, accounts and how we manage our resources responsibly.

Value for Money
Our Value for Money Strategy sets out how we make the best use of our resources to deliver quality homes and services for our tenants.

Value for Money Report
Our annual Value for Money Report shows how we are performing against our objectives and how we are using our resources effectively.

Tenant Satisfaction Measures (TSMs)
Find out how we are performing against the Tenant Satisfaction Measures set by the Regulator of Social Housing, including what our tenants think about our services and the quality of their homes.

Tenant Dashboard
Our Tenant Dashboard gives you a clear and honest picture of our performance, the quality and safety of our homes, tenant feedback, community activity and the ways you can get involved and have your say.

We regularly review our performance and use what we learn to improve our services and deliver better outcomes for our tenants and communities.