Your Voice, Our Plans

Arawak Walton is committed to ensuring that tenants are able to give their views and take part in the decision-making process in a way that fits with their lifestyle and commitment. We carry out four specific scrutiny exercises a year including the undertaking of tenant wide surveys to help the Association decide how to better deal with tenants in the future. Subject areas are decided by our Tenant Voice and Tenant Experience Committee and the feedback we receive from the surveys help influence and inform both policy and service delivery.

In Q1 2026/2 we reviewed how we involve tenants in shaping Arawak Walton and how we support the communities where you live. The attached report explains how we listened, who was involved in checking and challenging our thinking, and — most importantly — what's changed as a result. 

This isn't a one-off exercise - further deep dives on other service areas are planned through the rest of 2026/27, each following the same survey-panel-committee-Board process and every quarter, we'll publish an updated performance dashboard so tenants can see progress for themselves.